Quickest path is email. We read everything that lands in inbox and reply within one business day.
Use support@skena.io for anything product-related: bug reports, alpha access requests, billing questions, privacy or deletion requests, and legal questions. Use hello@skena.io for everything else.
Skena.io
Surabaya, East Java, Indonesia
Jl. Teknik Komputer 3 No. 110, Keputih, Sukolilo
We aim to reply within one business day (WIB, UTC+7). Bugs and account issues sent to support@skena.io are usually picked up the same day during the Indonesian work week.
If something is broken in the studio, include the URL of the page you were on and roughly what you were trying to do. Screenshots help. Send to support@skena.io.