The questions we hear most. Email support@skena.io if yours isn't here.
A closed-alpha AI content studio. Two surfaces are live behind an invite list: Marketing Studio turns one product photo into a short-form ad video, and AI Character Studio builds a persistent avatar identity from 4–16 reference photos. Cinema Studio and Voice Studio are in active development.
We're onboarding users one batch at a time during alpha. Email support@skena.io from the address you signed up with and we'll add you to the next wave once capacity opens.
In Marketing Studio: five presets are open — Hyper Motion (CGI product motion), TV Spot, Pro Try-On, Unboxing, and Wild Card. Pick a preset, drop in a product photo, and the studio renders a video around it. In AI Character Studio: build a reusable avatar identity from your reference photos.
Generation is metered in credits. Cost depends on resolution and duration — a rendered video charges a small fixed image fee plus a per-second video fee that scales with resolution (480p < 720p < 1080p). New accounts get 15 free credits to look around. Self-serve top-up is live for invited accounts during the closed preview and will open to the public alongside the wider rollout.
Typical end-to-end: 60–180 seconds per variant, depending on resolution and provider load. The studio shows a live progress ring on each in-flight tile, and the inspector surfaces stage transitions (imaging → videoing → uploading).
Credits are auto-refunded by the worker. You'll see a “Refunded” marker on the affected tile in your job history, and the credits land back in your balance immediately. See the refund policy for the full rules.
You do. Skena grants you a perpetual, worldwide, royalty-free license to use the generated assets for any purpose, including commercial advertising. Standard terms in our Terms & Conditions.
Yes. Every rendered tile has a Download button (MP4). When you select two or more items in Compare view, you can also bulk-download them as a zip (up to four at a time).
Three options in the Marketing Studio dock: 9:16 (vertical — default, for TikTok / Reels / Shorts), 1:1 (square), and 16:9 (landscape). These match what the underlying video models accept reliably.
480p, 720p, and 1080p in Marketing Studio today. Duration is selectable from 4 to 15 seconds.
English and Bahasa Indonesia. Switch via the language toggle in the studio shell — your choice persists across sessions.
On managed object storage in the APAC region. The studio serves them via short-lived signed URLs (1-hour expiry) that refresh automatically. Files stay in your library until you delete them.
You can regenerate with tweaks — change the prompt, swap presets, or adjust resolution — from the inspector. You can also continue a clip by feeding its last frame as the next shot's first frame (“Continue this video”). In-place editing of an MP4 isn't supported.
Upload 4–16 photos of the same person, and the studio builds a canonical avatar identity you can reuse. The capture flow scores each photo for quality (resolution, focus, framing) so you know which uploads are pulling their weight before you commit credits.
Email support@skena.io from the address on file. We'll process the deletion within 7 business days, including all jobs, uploads, and rendered assets.